Q: How do I use the website?

A: The Web Shop can be used to purchase certain brands quickly and easily. By clicking on WEB SHOP you are taken to the catalogue. - Click on a category and you will see the products, descriptions and prices.
- By clicking BUY one pack will be added to the BASKET. If you enter 3 in the box and click BUY it will add 3 packs to the BASKET.
- You can view your basket at any time, and return to the catalogue again by clicking BROWSE & BUY..
- Completed order are confirmed by an automated email.

Q: Do you have a printed catalogue ?

A: Yes, we periodically produce printed catalogues - however, we update the on-line catalogue every night. By registering you will be given option to receive these free catalogues.

Q: I haven't received a password having completed the Registration Page. What's gone wrong?

A: We sometimes have difficulties sending email confirmations because of spam filters (especially with AOL, Hotmail and Tiscali). The pass code email is automated and should arrive in a matter of seconds. If you do not receive it, follow the Forgotten Password link below and it will be re-sent to you.

Forgotten Password

Q: I have lost my password. How do I retrieve it?

A: Click on LOGON and then click the Forgotten Password link.

Q: Why do I need to register?

A: To place orders an account is created so we can process your orders. Upon registration you are given the option to receive emails containing special discounts and product information.

Q: I cannot see the product pages. Why might this be?

A: It is likely that your security settings are set not to allow cookies. The site uses cookies to operate. If you have Internet Explorer, you can check this setting under Tools > Internet Options > Privacy.

Q: Who can buy from the Web Shop?

A: The products in the Web Shop are all available to everyone, subject to terms and conditions. Our minimum order value ensures that you are buying for re-sale..